Change in Credit Card Policy/Fees

As part of our commitment to providing affordable healthcare to everyone, we have aggressively pursued joining insurance panels.  As a result, we take in significantly less than most out of network providers- many of whom have been charging processing fees as part of their practice for years.

We accept credit card payments as a convenience and acknowledgment that copays can still present as a financial burden to a weekly budget.

Unfortunately, we can no longer afford to absorb the entire cost of what the gateway charges to process payments.  As a small practice, our costs for processing payments can result in monthly bills that total between 350- 500 a month.

As a result, we will begin charging a 5% fee on payments made using credit cards effective 5/1/19.

If your copay is $20.00, as an example you will be billed an additional $1.00.  

Payments must be made on the date of the session and a credit card must be on file, so please remember to bring your checkbook or cash if you want to avoid the use of a credit card to pay for copays.

Missed sessions will be charged to the card on file and will automatically garner a 5% fee.

While these changes do not eliminate our costs, we feel it is a fair middle ground.

John Migueis, MSW, LCSW
Clinician, Owner

jm@ownhope.org

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